QC Transparency & Inspection Standards
This policy explains how QC is captured, what we inspect, and how pass/fail decisions are handled. QC materials are provided for customer review before shipment.
QC Transparency Principles
StandardReal Product, Real Records
Each order is inspected individually before shipment.
QC materials match the actual item to be shipped.
No reused media
QC content is not copied across orders.
No AI renders or heavy filters
We avoid exaggerated or misleading visuals.
Customer Confirmation First
Shipment only proceeds after customer QC confirmation.
We do not force shipment before confirmation.
Inspection Scope & Standards
Pre-shipmentCore Functional Inspection
QC prioritizes basic functional reliability.
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Movement operation
We check that the watch runs as expected.
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Basic function check
Key functions are reviewed before approval.
Visual & Assembly Inspection
External condition and assembly integrity are reviewed.
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Alignment and visible fit
We look for obvious misalignment or gaps.
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Surface condition
Visible defects or damage trigger rejection.
QC Media Disclosure
Photos & VideoPhoto Standards
QC photos show multiple angles of the actual watch.
Images are unfiltered and unmodified.
Video Standards
Videos demonstrate appearance and operation when applicable.
Content aims for verification, not enhancement.
QC Rejection & Handling
Pass / FailNon-Pass Criteria
We do not ship units with functional issues or obvious defects.
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Functional abnormalities
If a function is abnormal, it does not ship.
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Visible damage or obvious defects
Deep scratches or clear defects are rejected.
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Misalignment impacting appearance
Obvious alignment issues do not ship.
Replacement Process
If QC fails, a replacement is prepared and inspected again.
New QC materials are sent for review.
Transparency Boundaries & Limitations
DisclosureNo Perfection Claims
QC does not imply absolute or flawless condition.
Minor, non-functional variations may exist.
Batch & Version Differences
Differences between batches can occur.
QC confirms the individual unit before shipment.
Related Policy
ReferenceFor how product images and videos are presented across the site, refer to:
