Policy Guide

Customs Clearance & Tax-Inclusive Shipping

This page explains how tax-inclusive shipping and customs clearance work for U.S. orders. Details follow our published shipping and responsibility policies.

Market: United States Category: Watches Shipping: Tax-Inclusive Routes

Tax-Inclusive Shipping

International orders use tax-inclusive shipping routes. Duties and standard clearance costs are included in shipping fees.

  • Included costs
    Import duties and standard clearance costs are included in shipping fees.
  • Delivery payment
    In normal cases, no extra tax is needed at delivery.
  • Route-based
    Coverage follows the logistics method selected at checkout.

Customs Clearance Process

Clearance is handled by logistics partners and carriers. Customers usually do not need to take action.

1

Carrier handling

Packages enter customs through the assigned logistics channel.

2

Typical time

Clearance is usually 1-3 business days. Peak periods may take 5-7 days.

3

Status tracking

Tracking updates follow the carrier's update rhythm.

Customs Exceptions

Delays may happen due to peak seasons or customs checks. Customs outcomes depend on external authorities.

If clearance is delayed
Delays can occur due to policy checks or peak seasons. We follow up with carriers when updates are available.
If clearance fails or a package is seized
If a package cannot be cleared, handling follows our policy. Customers can choose reshipment or refund options.

Customer Responsibilities

  • Accurate address
    A complete U.S. address is required. PO Box is not supported.
  • Import awareness
    Customers should understand local import rules. This page is not legal advice.
Important: Shipping timelines are estimates. Customs decisions depend on external authorities. We do not provide guarantees on clearance outcomes.
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